Bociltoto Privacy Policy — How We Protect Your Information
Your privacy is bociltoto's top priority. This policy clearly outlines what information we collect, how it is used, and the steps we take to keep your personal data safe and protected at all times.
Information We Collect
Bociltoto collects the personal information necessary to provide users in Malaysia with a safe, efficient, and relevant platform experience. Data collection is carried out transparently and only for the purposes stated in this policy.
User Account Information
During registration, we collect information such as your full name, email address, phone number, date of birth, and identity verification details required for KYC (Know Your Customer) purposes. This information is used to verify your identity and keep your bociltoto account secure.
Device & Browser Information
We automatically collect certain technical information when you access the platform, including device type, operating system, browser type and version, IP address, and login session data. This information is used to detect suspicious access and improve platform compatibility across various mobile devices.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information related to your chosen payment method, such as bank account number, account holder name, and e-wallet details. All financial information is processed through encrypted payment gateways and is not stored directly on bociltoto's main servers.
Platform Usage Data
We record user activity data such as betting records, game history, session duration, game preferences, and interactions with platform features. This data helps us personalise the user experience, identify unusual usage patterns, and ensure game integrity.
How Your Information Is Used
All information collected by bociltoto is used solely for legitimate and relevant purposes. We do not use user data for anything unrelated to the delivery of our platform services.
- Account management: Verifying your identity, processing registration and login, and managing the security of your account.
- Transaction processing: Processing deposits and withdrawals in MYR, verifying payments, and maintaining accurate financial records.
- Platform security: Detecting and preventing fraud, duplicate accounts, bot activity, and any attempts to abuse the platform.
- Personalise your experience: To deliver relevant promotions, game recommendations, and notifications based on your preferences and activity.
- Customer support: To enable bociltoto's support team to assist you in resolving account, payment, or technical issues efficiently.
- Legal compliance: To fulfil compliance obligations required under applicable Malaysian legislation.
Cookies, Tracking & Data Storage
Cookies & Tracking Technologies
Bociltoto uses cookies and similar tracking technologies to enhance the user experience. Cookies are used to maintain your login session, save your language and display preferences, and analyse aggregated platform usage patterns for continuous improvement.
There are two types of cookies in use: session cookies (which are deleted when you close your browser) and persistent cookies (stored for a set period to enable convenient login). You can manage cookie settings through your browser preferences, though this may affect certain platform functions.
Data Retention Period
Active account information is retained for as long as your account remains active on bociltoto. Financial records and transaction history are kept for the minimum period required under Malaysian legal compliance obligations. Once an account is closed at the user's request, personal data no longer needed for legal compliance will be deleted within a reasonable period after the request is processed.
Your data is stored on servers protected with industry-standard encryption. bociltoto does not directly store credit card numbers or sensitive payment details — all payment data is processed through third-party gateways that have been verified for security.
Sharing Information with Third Parties
Bociltoto does not sell, rent, or disclose users' personal information to third parties for marketing purposes without your consent. However, there are limited circumstances where data sharing may occur:
- Technical service providers: We share necessary data with technical service providers such as game suppliers, payment gateways, and cloud infrastructure platforms that support our operations. All such third parties are bound by strict confidentiality agreements.
- Legal compliance: We may disclose information to the relevant authorities when required by Malaysian law or a valid court order.
- Fraud detection: In cases of suspected fraud or illegal activity, relevant information may be shared with the appropriate authorities for investigation purposes.
In all of the above situations, only the minimum necessary information will be shared, and such sharing will be carried out in accordance with established security protocols.
Your Rights as a bociltoto User
As a bociltoto user in Malaysia, you have rights over your personal data that we fully respect. You may contact our support team to submit any request relating to these rights.
You have the right to request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or out of date, you have the right to request an immediate correction.
You may request account closure and deletion of your personal data, subject to legal compliance requirements.
To submit any request relating to your privacy rights, please contact the bociltoto support team via email at [email protected]. We will respond to your request within 14 business days. For general privacy enquiries, you may also refer to FAQ us.
Bociltoto reserves the right to update this privacy policy from time to time in line with changes in legislation or platform practices. Any significant changes will be communicated via in-platform notifications. The latest effective date is 1 January 2026. Continued use of the platform after changes are published will be considered acceptance of the updated policy.